General Terms

This Privacy Policy describes ThinkBase's (TB) practices for gathering, storing and disseminating information. By visiting this website or using the ThinkBase app for Microsoft Teams, the ThinkBase Inference app for Microsoft Teams, or the SaaS sites and, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree with the terms and conditions set forth in this Privacy Policy, please do not use or access the TB website, portal, products or services. By accepting this Privacy Policy, you expressly consent to the use and disclosure of your personally identifiable information, as outlined below. You can visit the TB Web site and portal without telling us who you are and without giving any personal information about yourself. If you elect to access TB products or services through this website, TB may collect certain information about you as set forth below.

Information Collection and Cookies

Users who register with the site or the ThinkBase app will do so through a third party authorization system that supplies us with no personal details. No other information will be requested other than a name and contact email address. Such cookies are only used to store log-in information and will expire once the user logs out.

Information stored in Bots

Individual bot accounts may elicit information from end users. Our bots follow the recommended Microsoft™ practice and permit all such information to be destroyed at the end user's request. Our customers may pass such information to third party systems. This is beyond our control and by using our services our customers agree to be responsible for their own data security and protection, and to hold TB harmless in this matter.

Disclosures of Information

Please be aware that in certain circumstances, it is possible that the above personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders. TB may disclose your personal information if TB has a good faith belief that such disclosure is necessary to protect and/or defend the rights and interests of TB. TB may, as permitted by applicable law, disclose personally identifiable information to TB customers, or third parties in connection with an investigation of fraud, infringements or other unlawful activity and you expressly authorize TB to make such disclosures.

Merger or Acquisition

If TB is merged with or acquired by another party, any personally identifiable information may be transferred to such entity as a part of such merger or acquisition and you expressly authorize such transfer.

Links to External Sites

TB websites may contain links to other websites. TB is not responsible for the privacy practices or the content of those other websites.

Sharing Information

TB will not sell, rent or lease to others your personally identifiable information. We do not store credit card details nor do we share customer details with any 3rd parties.


TB uses reasonable efforts not to collect, use or disclose personally identifiable information from children under the age of 13. This website , the ThinkBase apps and the products and services distributed through this website are not targeted at children and children may not purchase any of the TB products or services, since they are directed at business customers. Conversely, we offer a technical site and set of services, and know of no reason why the content would be unsuitable for a particularly intelligent child.

Voice communication

All voice communication with TB staff, agents and directors may be recorded at our discretion and by communicating with us by any voice medium you accept that this may take place.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

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